Support Plus
US Nationwide is here when you need us! Maybe you have a question about
signing up. Perhaps you just bought a new computer and need a helping
hand getting back online. Maybe you need assistance setting up a new email
account in Outlook, or you need to change your credit card number.
Our Support Plus Staff can help you with all of that and more.
US Nationwide Support Plus is your first stop for Signup Support, Internet Problems, and
Billing Questions. The friendly and highly-trained staff of US Nationwide will be happy
to offer you assistance, and in most cases, will be able to solve your
problem right over the phone. We are proud that our Support Plus Technicians
are equipped to perform complete Level 1 and Level 2 diagnostics on our entire
network. Please feel free to contact us at the numbers listed below.
You can reach our Support Plus Team at (877) 769-6961
24 Hours-A-Day, 7 Days-A-Week, 365 Days-A-Year.
To help our staff assist you more quickly, please be sure to have your account e-mail
address ready when you call.
Additional Support
US Nationwide always looks forward to constructive criticism. We remain the top Internet
provider by listening to the needs of our clients. If you have any suggestions for us,
please let us know! If you're having a problem that cannot be resolved by our Support Plus Staff, we are
here to help.
At US Nationwide our highest goal is to serve you, our clients.
You can reach us for additional support at (865) 862-8759 Monday through Friday 9:00 AM TO 5:00 PM CT.
To help our staff assist you, Please be sure to have your account e-mail
address ready when you call.
Fax
Have a Fax machine? You can Fax us questions, comments, or concerns with your
service at (865) 862-8789 24 hours a day.
So that we may service you more efficiently, please include your e-mail address in your correspondence.
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